HELP & SUPPORT

Frequently Asked Questions

Quick answers to help you shop confidently. Use search or filters to find what you need.

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Shipping
Customization
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Returns
Size
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We offer a mix of ready-made, stitched, and customized dresses. Some styles are ready-to-ship, and selected designs support stitching/customization. If you’re unsure, message us—we’ll help you choose.
Yes, for selected designs only. If the option is available, it will be mentioned. We recommend contacting us before placing your order so we can guide you and confirm availability.
We try to restock popular pieces, depending on availability. If you love something, grab it soon or message us—we may suggest a similar option.
We ship through ST Courier, DTDC, Delhivery. Tracking details are shared on WhatsApp and email once your parcel leaves Nagercoil.
Yes. We deliver to all locations within India.
Yes, we ship internationally as well. Shipping charges vary based on country and weight.
In-stock items dispatch within 2 working days and arrive in 2–5 working days (2–3 days in Tamil Nadu and Kerala, 3–5 days in Bangalore and Hyderabad). Customised or stitched items need 15–25 working days before dispatch.
Yes. Once dispatched, we share tracking details via email or WhatsApp.
UPI, Debit & credit cards, Net banking, Wallets.
Yes, cash on delivery is available at checkout.
₹100 in Tamil Nadu, Kerala and Puducherry, ₹150 elsewhere in India, and free on orders above ₹2,000.
Yes. Payments are processed through trusted, encrypted payment gateways.
Only for damaged/defective products, and an uncut unboxing video is mandatory. Please refer to our Refund Policy for details.
Send the unboxing video within 2 days of delivery via WhatsApp (+91 9876540286) or email (care@tanishkha.com).
Approved cases receive store credit (not bank refund) which can be used for future purchases.
WhatsApp/Phone: +91 9876540286 | Email: care@tanishkha.com
We’re available 10 AM – 6 PM, all days.
Yes, size charts are available on each product page. If you need help choosing, message us anytime.
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